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4444 W Northern Ave, Suite B1, Glendale, AZ 85301(623) 233-0651 · Monday–Thursday, 10 AM–4 PM; Friday–Saturday, 9 AM–5 PM; Sunday closed
PJM Clinic

Nondiscrimination Notice

PJM Clinic complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex (including sex characteristics, sexual orientation, gender identity and pregnancy). PJM Clinic does not exclude people or treat them differently because of these characteristics.

PJM Clinic provides, free of charge: reasonable modifications and appropriate aids and services to people with disabilities to communicate effectively with us, such as qualified sign language interpreters and written information in other formats; and language assistance services to people whose primary language is not English, such as qualified interpreters and information written in other languages.

Language assistance / Asistencia lingüística

Free language assistance services are available. Call (623) 233-0651. If you are deaf, hard of hearing, or have a speech disability, you can reach us through Arizona Relay Service by dialing 711.

Spanish (Español):
ATENCIÓN: Si habla Español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al (623) 233-0651 (TTY: 711)

Navajo (Diné Bizaad):
Díí baa akó nínízin: Díí saad bee yáníłti’go Diné Bizaad, saad bee aká’ánída’áwo’dę́ę́’, t’áá jiik’eh, éí ná hólǫ́, kojį́’ hódíílnih (623) 233-0651 (TTY: 711)

Vietnamese (Tiếng Việt):
CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số (623) 233-0651 (TTY: 711)

Chinese (繁體中文):
注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 (623) 233-0651 (TTY: 711)

Arabic (العربية):
ملحوظة: إذا كنت تتحدث اللغة العربية، فإن خدمات المساعدة اللغویة تتوافر لك بالمجان. اتصل برقم 0651-233-623 (رقم ھاتف الصم والبكم: 711)

Tagalog:
PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa (623) 233-0651 (TTY: 711)

Korean (한국어):
주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. (623) 233-0651 (TTY: 711) 번으로 전화해 주십시오.

German (Deutsch):
ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: (623) 233-0651 (TTY: 711)

Serbo-Croatian (Srpsko-hrvatski):
OBAVJEŠTENJE: Ako govorite srpsko-hrvatski, usluge jezičke pomoći dostupne su vam besplatno. Nazovite (623) 233-0651 (TTY- Telefon za osobe sa oštećenim govorom ili sluhom: 711)

Japanese (日本語):
注意事項:日本語を話される場合、無料の言語支援をご利用いただけます。(623) 233-0651 (TTY: 711) まで、お電話にてご連絡ください。

French (Français):
ATTENTION : Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le (623) 233-0651 (ATS: 711)

Russian (Русский):
ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните (623) 233-0651 (телетайп: 711)

Syriac / Assyrian (ܠܸܫܵܢܵܐ):
ܘܼܗܵܪܵܐ: ܐܸܢ ܐܲܚܬܘܿܢ ܟܹܐ ܗܲܡܙܸܡܝܼܬܘܿܢ ܠܸܫܵܢܵܐ ܐܵܬܘܿܪܵܝܵܐ، ܡܵܨܝܼܬܘܿܢ ܕܩܲܒܠܝܼܬܘܿܢ ܚܸܠܡܲܬܹܐ ܕܗܲܝܲܪܬܵܐ ܒܠܸܫܵܢܵܐ ܡܲܓܵܢܵܐܝܼܬ. ܩܪܘܿܢ ܥܲܠ ܡܸܢܝܵܢܵܐ 0651-233-623 (TTY: 711)

Persian / Farsi (فارسی):
توجھ: اگر بھ زبان فارسی گفتگو می کنید، تسھیلات زبانی بصورت رایگان برای شما 0651-233-623 (TTY: 711) فراھم می باشد. با تماس بگیرید.

Thai (ภาษาไทย):
เรียน: ถ้าคุณพูดภาษาไทยคุณสามารถใช้บริการช่วยเหลือทางภาษาได้ฟรี โทร (623) 233-0651 (TTY:711).

Taglines: HHS Office for Civil Rights tagline translations as published by AHCCCS for Arizona’s top 15 languages; clinic phone number substituted. Arabic line uses the corrected wording published by health plans (e.g., Molina Arizona), replacing a leftover template placeholder.

Language assistance: If you need these services, call (623) 233-0651. Español: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al (623) 233-0651.

Nondiscrimination Coordinator

Our Nondiscrimination Coordinator handles requests for language help, communication aids, and disability-related changes, and reviews concerns about discrimination:

Nondiscrimination Coordinator, c/o PJM Clinic, 4444 W Northern Ave, Suite B1, Glendale, AZ 85301 · (623) 233-0651 · pjmclinic@pjmclinic.com

How to file a grievance

If you think PJM Clinic did not provide these services or treated you unfairly because of a protected characteristic, you can tell us in person, by mail, by phone, or by email to the Nondiscrimination Coordinator. If you would like help putting your concern in writing, our staff will help you. Please include what happened, when, and how to reach you. We will acknowledge your grievance within 5 business days, look into it, and aim to send you a written answer within 30 days. We will not retaliate against anyone for filing a grievance.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, online at ocrportal.hhs.gov, by mail to 200 Independence Avenue, SW, Room 509F, HHH Building, Washington, D.C. 20201, or by phone at 1-800-368-1019 (TDD 1-800-537-7697).

Questions before go-live?

(623) 233-0651 · pjmclinic@pjmclinic.com
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